The Phone Call That Changed How I Lead.

The Phone Call That Changed How I Lead.

I want to tell you about the moment my instincts were right, and I ignored them anyway. Early in my career, I joined a healthcare business as Sales Manager. Seven people on the team. On my first day, the GM pulled me aside and said something that genuinely shocked me. A new broom sweeps clean. Feel free to let go of anyone you do not want. I was […]

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Mind the Gap: What Gets Measured Gets Managed

Mind the Gap: What Gets Measured Gets Managed

Do you know what competencies and skills your business needs to deliver what you are trying to achieve in the next two to three years? Not what you needed a few years ago. Not what the last job ad you posted says. Going forward, what are the must-haves, not the nice-to-haves. If the honest answer is not really, you are not alone. Australian research tells […]

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You Stopped Hiring Graduates. Did Anyone Tell Your Succession Plan?

You Stopped Hiring Graduates. Did Anyone Tell Your Succession Plan?

Let’s be honest, it made sense at the time. AI tools can do the work faster, cheaper, and without a learning curve. And they do not take annual leave. Why hire a graduate to process data, draft reports, or handle routine analysis when a well-prompted model could do it in minutes? The numbers tell an interesting story. Australian graduate job postings fell almost 15% in 2025 and were […]

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The Difference Between Your Best and Worst Sales Hire Was Decided Before the Interview Began.

The Difference Between Your Best and Worst Sales Hire Was Decided Before the Interview Began.

Here’s something most hiring managers know deep down but rarely say out loud.  The one who nails the interview is not always the one who nails the job. I learned this early in my own leadership career, with a hire I was convinced was going to be a superstar. One candidate stood out head and shoulders above the rest. Relaxed. Confident. Sharp as a tack in the […]

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How to reduce conflict in teams

How to reduce conflict in teams

Conflict is a natural form of problem resolution. When something goes wrong in a collaborative environment, the problem needs to be solved. And when emotions get in the way of finding an effective solution, conflict can occur. This is particularly evident in a team environment – where different personality types, communication methods and working styles need to sync to reach collective goals. While it’s normal […]

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How millennials are changing how we source, retain and nurture talent

How millennials are changing how we source, retain and nurture talent

We were recently featured in Dynamic Business, you can see the full article here. Lazy, entitled and flaky – just a few of the stereotypes given to millennials in the workforce and wider community. While data is increasingly indicating that these stereotypes are untrue, it’s also showing us that they are very unhelpful, especially for hiring managers and employers. Born roughly between 1981 and 1996, millennials […]

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The top 5 signs that your team needs team coaching

The top 5 signs that your team needs team coaching

All teams come across different challenges in the workplace. Some of these issues can be resolved with a quick discussion or team meeting, while others can be a little trickier to overcome. Some of these more challenging issues can creep their way into your team’s workflow – damaging productivity and team success. These issues can sometimes act like a virus, going undetected until it’s too […]

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How performance management has evolved into something your employees will actually enjoy

How performance management has evolved into something your employees will actually enjoy

Performance management is evolving, with new approaches benefiting both managers and employees, as well as company performance. It used to be fairly standard to review your employees using a list of criteria that needed to be addressed and ticked off as completed. The process, being quite stiff and structured, didn’t allow a lot of give when it came to new ideas and varying management styles. […]

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How to hire a top performer using an assessment tool

How to hire a top performer using an assessment tool

The traditional hiring process leaves a lot up to chance. You might sift through a stack of resumes trying to narrow down the people with the right experience and qualifications. You’ll then perform a round of interviews to gauge which candidate sounds and acts right for the role. You might ask yourself, “does this person have the right skills to perform the job?.. the right […]

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Five ways team coaching can improve team performance

Five ways team coaching can improve team performance

What’s the one thing that makes a high performing team? Is it a great leader? Outstanding talent? Or is it the way in which team members work together? While effective leadership and outstanding talent are essential ingredients in boosting team performance, a successful team relies entirely on effective collaboration. So, how can teams improve the way they collaborate? The answer is through team coaching. Team […]

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