Rate of Employee Retention Employee retention is no doubt a key challenge. A recent study by Gartner states that the rate of employee turnover is likely to be up to 75% higher. And in addition, it takes 18% longer to fill any available jobs than pre-pandemic. Not to mention the annoying “quiet quitting” phenomenon, which is white-anting businesses too! Robert Half’s 2022 Salary Guide states […]
After two years of disruption, further shifts in remote work and our lives have emerged. There’s been: the rise of individualism and independence bringing out new confidence to show up as themselves at work. (Fjord Trends 2022) hybrid employment arrangements placing more emphasis on staff being able to work remotely and maintain productivity and service delivery continued challenges to organisations due to Omicron leading to […]
Planning for a best People Strategy is essential. Your business strategy amounts to no more than words on a page if you don’t have “the right people in the right seat on the bus”. All elements of your employee life cycle must be linked: from attraction through to talent management, leadership development, and ongoing performance management. There is a great reward too in doing this. […]
People development is key to a successful people strategy in all organisations. Many managers out there have likely experienced the unsavoury situation of managing someone who believes their performance is terrific when it’s just mediocre at best. Recent studies in performance management have identified that the “underperformer” is a frequent and draining problem. But what contributes to the perception an individual has about their performance? […]
Over the last ten years or so, cultural trends and customer expectations have combined, resulting in more and more businesses prioritising customer success. Recent research reports that there has been an increase in the total number of open Customer Success jobs for the first time since February. In June, there were 6,515 available Customer Success jobs posted. This number was nearly 500 more than in May. […]
You need to attract and retain the best talent for your organisation and adopt a coaching culture to ensure you win. However, with the momentum of vaccine rollout in Australia and as the economy continues to rebound, research tells us the labour market will get tighter. For this reason, this situation will result in the war for talent becoming more likely to happen. Hybrid work […]
People management skills are one of the essential soft leadership skills a leader should possess. While working from home in some form is accepted will remain after COVID, managing teams remotely has, for the contemporary leader, added the need to develop new skills. Now may be an opportunity for your business to increase focus on this area with employees recognising the value of these skills. […]
VUCA leadership is paramount, with the world facing an uncertain future today. The VUCA acronym (Volatile, Uncertain Complex, Ambiguous) has been around since 1987. It was the US Army War College’s response to the collapse of the USSR in the early 1990s. No one was forecasting Covid-19, even in January 2020. Without a doubt, it has been the most disruptive events in our lifetimes. It […]
We usually see various words and phrases in job ads that describe an employer’s wish list for hiring an ideal candidate. This statement below I came across recently brought a smile to my face as it reminded me of this. Can you perform under pressure? asked the recruiter. No, said the candidate, but I do a mean Bohemian Rhapsody! Some more standard features you might […]
When recruiting a new team member, I have never met any business owner or manager who set out to deliberately hire a substandard performer. Then, why is it that studies tell us that we get it “right” (i.e., hire a top performer) only 25% of the time? The answer is that traditional recruitment processes, (resumes, interviews, and reference checks) are just not meeting the modern […]