Rate of Employee Retention Employee retention is no doubt a key challenge. A recent study by Gartner states that the rate of employee turnover is likely to be up to 75% higher. And in addition, it takes 18% longer to fill any available jobs than pre-pandemic. Not to mention the annoying “quiet quitting” phenomenon, which is white-anting businesses too! Robert Half’s 2022 Salary Guide states […]
After two years of disruption, further shifts in remote work and our lives have emerged. There’s been: the rise of individualism and independence bringing out new confidence to show up as themselves at work. (Fjord Trends 2022) hybrid employment arrangements placing more emphasis on staff being able to work remotely and maintain productivity and service delivery continued challenges to organisations due to Omicron leading to […]
Over the last ten years or so, cultural trends and customer expectations have combined, resulting in more and more businesses prioritising customer success. Recent research reports that there has been an increase in the total number of open Customer Success jobs for the first time since February. In June, there were 6,515 available Customer Success jobs posted. This number was nearly 500 more than in May. […]
We usually see various words and phrases in job ads that describe an employer’s wish list for hiring an ideal candidate. This statement below I came across recently brought a smile to my face as it reminded me of this. Can you perform under pressure? asked the recruiter. No, said the candidate, but I do a mean Bohemian Rhapsody! Some more standard features you might […]
When recruiting a new team member, I have never met any business owner or manager who set out to deliberately hire a substandard performer. Then, why is it that studies tell us that we get it “right” (i.e., hire a top performer) only 25% of the time? The answer is that traditional recruitment processes, (resumes, interviews, and reference checks) are just not meeting the modern […]
Thanks to https://unsplash.com/@wildlittlethingsphoto for the great photo During the past nine months in Australia, many people’s businesses have been hit hard by the pandemic. Here at GPI, our thoughts are with the more than 900 families who lost loved ones during this crisis and for those whose livelihoods have been negatively impacted. Recently though, some green shoots of hope have begun to sprout with domestic […]
We were recently featured in Dynamic Business, you can see the full article here. Lazy, entitled and flaky – just a few of the stereotypes given to millennials in the workforce and wider community. While data is increasingly indicating that these stereotypes are untrue, it’s also showing us that they are very unhelpful, especially for hiring managers and employers. Born roughly between 1981 and 1996, millennials […]