Retention, revenue, and return: Why it’s important you identify and hire top Customer Success talent

Retention, revenue, and return: Why it’s important you identify and hire top Customer Success talent

Over the last ten years or so, cultural trends and customer expectations have combined, resulting in more and more businesses prioritising customer success. Recent research reports that there has been an increase in the total number of open Customer Success jobs for the first time since February. In June, there were 6,515 available Customer Success jobs posted. This number was nearly 500 more than in May. […]

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